About Our Notetakers

The notetakers we use are qualified with CACDP* and are NRCPD** registered, or working towards this. They have all undergone Deaf Awareness training and have experience of notetaking in a wide variety of settings. Our trainee notetakers are supervised and working towards the same professional qualification. For sessions/events lasting more than two hours, it may be necessary to book an additional notetaker. Please contact
to discuss.

Registered notetakers adhere to an Ethical Code and Code of Practice, are Enhanced Disclosure Scotland checked and covered by our Public Indemnity Insurance. They act impartially and treat the content of any
meeting as confidential.

At Sign Language Interactions we offer a professional and flexible notetaking service throughout the UK.

* The Council for the Advancement of Communication with Deaf
People, now Signature.
** The National Registers of Communication Professionals Working
with Deaf and Deafblind People.

What is Electronic Notetaking?

Electronic Notetaking is sometimes referred to as text interpreting. It is a method of communication support for deaf, deafened and hard of hearing people whose preferred language is English. It can be used by Deaf sign language users who require a transcript for the purpose of reports or minutes. We also work with people who are dyslexic or have a disability, which makes it difficult for them to take notes for themselves. We can send a copy of the transcript after the event.

The notetaker uses two laptops linked together with special software and types a real-time, summarised transcript of the spoken word for the client to read from the second laptop screen. The text can be projected onto a large screen for viewing by an audience at seminars and large meetings.

The laptops and software are provided by the notetaker, who will need a table, chair and power point in order to set up. We can provide a digital projector if required - please request at time of booking.

Electronic notetaking should not be confused with Speech to Text Reporting, which is a verbatim service using a phonetic keyboard.

Who Pays?

In line with the Disability Discrimination Act, if you are deaf or hard of hearing, the cost of your communication support should be met by the service provider, e.g. the Local Council, the hospital, GP practice, etc.
Other sources of funding include:

Your local Job Centre Plus or university/ college Disability Advisor can provide further advice.

Quality Assurance

To assist us in maintaining our high quality standards, we have a robust monitoring and evaluation system in place. We also welcome and encourage your comments and feedback on all our services.

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